Terms and Conditions for Buyers on the Sellbay Platform

1. General Provisions

1.1. The Sellbay platform (https://sellbay.co.uk/) is managed by [Company Name], registered under number [Registration Number], with its registered office at [Company Address]. 1.2. The Sellbay platform enables the purchase of products from various sellers who set up their stores on the platform. 1.3. The owner of the Sellbay platform acts as an intermediary in the sale between sellers and buyers. The platform owner is not the owner of the products sold.

2. Buyer Rights and Obligations

2.1. Buyers have the right to purchase everyday products, clothing, footwear, cosmetics, handicrafts, audio, video, household appliances, household chemicals, and other products offered by sellers on the platform. 2.2. Buyers have the right to receive products that match the description, are of satisfactory quality, and are fit for their intended purpose. 2.3. Buyers have the right to make complaints and returns in accordance with the provisions of the UK Consumer Rights Act. 2.4. In the event of disputes between buyers and sellers, buyers can report the issue to the relevant institutions in the UK.

3. Complaints and Returns Procedures

3.1. Buyers have the right to return defective goods within 30 days of purchase and receive a full refund. 3.2. After this period, buyers can request repair or replacement of the goods.

Terms and Conditions for Sellers on the Sellbay Platform

1. General Provisions

1.1. Sellers must comply with the UK Consumer Rights Act. 1.2. Sellers must provide an accurate and truthful description of the product, its price, order processing time, and shipping costs. 1.3. Sellers must also specify the return conditions.

2. Registration Process and Seller Obligations

2.1. Sellers must register their account on the Sellbay platform and complete the verification process. 2.2. Sellers are responsible for the quality of the products offered and the timeliness of deliveries. 2.3. Sellers must include the order processing times in the product description.

3. Fees and Commissions

3.1. The owner of the Sellbay platform charges a sales commission of 4.9%.

4. Content Guidelines for the Platform

4.1. Sellers are not allowed to sell products that are prohibited without proper authorization in the UK. 4.2. In case of violation of this rule, the seller’s account will be closed.

5. Dispute Resolution

5.1. Disputes between sellers and buyers should be reported to the relevant institutions in the UK. 5.2. If sellers fail to meet their obligations related to sales on the Sellbay platform, their account may be closed.

Please verify and provide any additional information that may be important for the operation of the Sellbay platform.